Privacy Policy
We value your trust and are committed to protecting your personal information.
Introduction
This Privacy Policy describes how VRivals Arena and its affiliates (collectively "VRivals Arena, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://vrivalsarena.com (hereinafter referred to as Platform). By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions.
Collection
We collect your personal data when you use our Platform, services or otherwise interact with us. Some of the information we may collect includes:
- Personal Information: Name, date of birth, email ID, mobile number, and gaming IDs (e.g., Riot ID).
- Payment Information: Sensitive personal data such as bank account or payment instrument details may be collected with your consent to facilitate transactions.
- Usage Data: We may track your behavior, preferences, and transaction history on our Platform to improve your experience.
Usage
We use personal data to provide the services you request, including: organizing tournaments, processing entry fees, distributing prizes, resolving disputes, and enhancing customer experience. We also use data to detect and protect against error, fraud, and other criminal activity, and to enforce our terms and conditions.
Sharing
We may share your personal data internally within our group entities to provide you access to services. We may disclose personal data to third parties such as business partners and prepaid payment instrument issuers. These disclosures may be required for us to provide you access to our services, comply with legal obligations, or prevent fraudulent activities. We may also disclose data to law enforcement agencies if required by law.
Security
We adopt reasonable security practices to protect your data. However, transmission of information over the internet is not completely secure. By using the Platform, you accept the inherent security risks of data transmission. Users are responsible for protecting their login credentials.
Retention & Deletion
You may delete your account via your profile settings. This will result in the loss of all account-related information. We may refuse or delay deletion if there are pending grievances, claims, or active services. We retain personal data only as long as required for the purpose collected or as mandated by law.
Consent
By visiting our Platform, you consent to the processing of your information in accordance with this Policy. You may withdraw your consent by writing to our Grievance Officer, though this may restrict your access to certain services.
Contact Us
Entity
VRivals Arena Support
Phone
9356832187
Address
Krishna Apartment, Nigdi
Last Updated: 22-Feb-2026